Back to overview
Resolved

Runs list/logs degraded

Sep 3, 2026 at 2:56pm UTC
Affected services
API
Dashboard
OpenTelemetry

Resolved
Sep 3, 2026 at 4:20pm UTC

The ingestion delay is down to normal levels.

A post-mortem will follow.

Updated
Sep 3, 2026 at 3:50pm UTC

Run logs/traces are inserting and the ingestion delays for are coming down. We have fixed the underlying issue.

We will resolve this issue with more details when the ingestion delays are back to normal.

Updated
Sep 3, 2026 at 3:28pm UTC

We have identified the root cause of the issue and are working towards mitigating the issue. Currently the run list dashboard and API are fine, but we aren't able to insert new run logs and trace data.

Created
Sep 3, 2026 at 2:56pm UTC

The insert delay for the runs list and logs is longer than usual. This impacts the dashboard and APIs associated with listing runs and viewing run logs.

This is being caused by higher load and slow auto-scaling in our ClickHouse cluster.